About Coldsmoke

Coldsmoke Creative is a globally distributed team of developers, designers, project managers and strategists that specializes in scaling 8- and 9-figure e-commerce brands through performance-driven digital commerce solutions.

We help high-growth ecommerce merchants build faster, convert higher, and grow smarter on Shopify, offering a unique blend of strategy, design, and engineering services, as well as ongoing CRO for measurable ROI. Our signature client onboarding process starts with Discovery; a structured, multi-step process that ensures your new site can stand up to real-world use cases before going live. Once we are aligned on your internal and technical requirements, we offer white glove support throughout the subsequent phases - Design, Development, Project Management, and Quality Assurance - to ensure you get exactly what you paid for.

Certified Shopify Plus Partner since 2016

250+
Brands in our portfolio
4.8
Star rating in the Shopify partner directory
9+
Years as an official Shopify Partner

Our Values

Coldsmoke is driven by a commitment to innovation, craftsmanship, and integrity—building technology that is as reliable as it is forward-thinking.

our values
Honor Commitments We build trust through reliability, accountability, and follow-through, delivering on every promise with precision, consistency, and measurable results for our partners.
Challenge Assumptions We push boundaries by questioning the status quo, applying data-driven strategy and innovative thinking to create smarter, more effective ecommerce solutions.
Transparency We operate with clarity and honesty at every stage, providing open communication, clear reporting, and full visibility into strategy, performance, and outcomes.
Growth We are relentlessly focused on scalable growth, helping brands expand through performance-driven ecommerce strategy, advanced technology, and sustainable digital transformation.
Provide Certainty We reduce uncertainty for internal and external stakeholders through timely updates and constant communication.
Why choose us?
Our team combines specialized developers, designers, project managers and strategists who understand the unique challenges of scaling high-growth online retail.
Other agencies
  • Surface-Level Builds
    Focus on theme builds and surface-level design without aligning to long-term growth strategy
  • Template-Driven Delivery
    Deliver projects with limited technical depth, relying on templates and off-the-shelf solutions
  • Transactional Engagements
    Operate as vendors, not partners — transactional relationships with minimal strategic involvement
with Coldsmoke
  • Performance-First Architecture
    Builds performance-driven commerce systems engineered for scalability, conversion, and revenue growth
  • Deep Technical Execution
    Delivers deep technical solutions, including custom architecture, headless commerce, and complex integrations
  • Strategic Partnership Model
    Operates as a strategic growth partner, aligning technology, data, and business objectives to drive measurable outcomes

Meet OurTeam

Coldsmoke brings together senior-level Shopify developers, UX designers, project managers and ecommerce strategists with proven track records building and scaling online stores that generate millions in revenue. Distributed across multiple continents, we combine deep technical expertise in Shopify Plus, headless commerce and conversion optimization with the collaborative approach and strategic thinking that 8- and 9-figure lifestyle brands demand.

  • Mark Shesser
    Mark Shesser
    CEO & FOUNDER
  • Tiara Tragas
    Tiara Tragas
    DIRECTOR OF OPERATIONS
  • Amira Abedrabbo
    Amira Abedrabbo
    SR. PROJECT MANAGER
  • Carlos Mena
    Carlos Mena
    FRONTEND DEVELOPER
  • Carlos Artavia
    Carlos Artavia
    SHOPIFY ENGINEER
  • Cristina Rossi
    Cristina Rossi
    ADMINISTRATIVE ASSISTANT
  • Scarlet Love
    Scarlet Love
    UX/UI DESIGNER

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